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Latest Activity

Molly Weissman's discussion was featured

Global Citizen Year Launches Accessible New Virtual Gap Year Alternative

Hi Everyone, My name is Molly Weissman and I'm excited to share some information about Global…See More
Jun 26
Molly Weissman posted a discussion

Global Citizen Year Launches Accessible New Virtual Gap Year Alternative

Hi Everyone, My name is Molly Weissman and I'm excited to share some information about Global…See More
Jun 26
Molly Weissman's discussion was featured

Global Citizen Year Hiring Instructors for Virtual Gap Year Fall Semester Program

Global Citizen Year is Hiring!  As the world drastically changes, we are looking for individuals…See More
Jun 23
Molly Weissman posted a discussion

Global Citizen Year Hiring Instructors for Virtual Gap Year Fall Semester Program

Global Citizen Year is Hiring!  As the world drastically changes, we are looking for individuals…See More
Jun 23
Barbara Anna Zielonka's discussion was featured

#singlevoicesglobalchoices

Dear colleagues and friends,  We would like to invite you to the global and collaborative project…See More
Jun 15
Barbara Anna Zielonka posted a discussion

#singlevoicesglobalchoices

Dear colleagues and friends,  We would like to invite you to the global and collaborative project…See More
Jun 12
Barbara Anna Zielonka posted a blog post

#singlevoicesglobalchoices

Dear colleagues and friends,  We would like to invite you to the global and collaborative project…See More
Jun 12
Kelley Haynes-Mendez's discussion was featured

Global Citizenship Education Training Series

Hosted by UN established University for Peace, Centre for Executive Education…See More
Jun 5

Help! I cannot get into the conference session

Getting into the Global Education Conference sessions.

If you have problems they may be due to the following (try these in this order)

Java

  • Make sure you have updated java – this is one of the most common reasons for problems
  • If this does not work,  clear java cache in control panel (on windows machine) Make sure it clears cookies, browsing history, download history and cached images and files.
  • Uninstall Java and start over...http://java.com/en/download/help/troubleshoot_java.xml

 

The  Launcher

Copy and paste the url for the webinar into your browser (or click on the link)

Read the first window carefully. If it asks you to download the launcher, you may need to click on that link. Choose save and let it download, then follow the prompts and any wizard instructions.

Enter your name  and you should enter the conference room

 

Proxy settings

Choose the connection setting: wireless or cabled etc and you should enter the room.

If this still does not work, it could be a problem with Proxy settings which you will have to adapt to the firewall where you are accessing the session.

Cant get in as you exceeded the number of logins

  • Clear your browser history cache/cookies or
  • Try another browser different browser eg chrome, IE, Firefox, Safari

Chat Help

Blackboard Collaborate provide an online help chat

http://support.blackboardcollaborate.com/ics/support/default.asp?de...

Further resources

Troubleshooting from Blackboard Collaborate

 

Please share how you fixed your problems for getting into Blackboard Collaborate

 

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